Airports Star Alliance signes MoU with Beijing Capital Airport
Star Alliance, member carrier Air China and Beijing Capital International Airport have agreed to closely cooperate to further establish Beijing Capital International Airport as a leading hub and transfer airport as well as to significantly enhance the future customer experience.
The MoU was signed during the Star Alliance Chief Executive Board meeting in Beijing. Under the MoU, the parties will cooperate to co-locate all Star Alliance member airlines in the same airport terminal. This should allow the Alliance to provide an improved passenger experience and to implement airport automation initiatives such as off-airport check-in, fast bag drop or self-tagging. Common handling solutions, optimised transfer processes and the Star Alliance Connection Service should provide further benefits to the customers.
"Beijing is an important hub for our Star Alliance network. The opening of the second airport at Daxing presents us with an opportunity to cement our commitment to Beijing Capital International Airport. This agreement now sets the foundation to provide a superior customer experience and achieve future growth at the Beijing hub”, said Christian Draeger, Vice President Customer Experience, Star Alliance.
Currently, 17 Star Alliance airlines serve Beijing Capital International Airport. Together they operate over 742 flights per day, connecting Beijing with 177 destinations in 41 countries.
“This is a win-win situation for all sides”, said Du Qiang, Vice President from Beijing Capital International Airport. “Having the commitment from Star Alliance allows us to secure the necessary resources to jointly provide an improved customer experience at our airport.”
Beijing Daxing International Airport, the new airport of the Chinese capital, is scheduled to open in 2019. China Eastern Airlines will remove all operations to the new airport and has currently announced a cooperation with its Skyteam partner airline Delta Air Lines. Delta should help China Eastern with its operational experience at its Atlanta International Airport hub to improve all processes on the new airport.
Source © staralliance.com